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Our Operations

We’re committed to finding ways of decoupling the growth of our business from our environmental impacts. We strive to use resources efficiently in our operations and reduce our environmental impacts by focusing on energy use, greenhouse gas (GHG) emissions, and waste diversion. Water is another critical resource and one with significant impacts in our value chain. However, because coffee roasting is a relatively dry process, we are not a heavy user of water in our facilities. 

We conducted corporate water and GHG footprints to help us identify the areas where we can make the biggest improvements in our value chain. Though the analyses confirm that our current operations represent a relatively small portion of our overall GHG and water footprints (4.3% of our GHG footprint and less than 1% of our blue water footprint), we continue to make improvements so we can operate as efficiently as possible. 

Over the past several years, we have implemented a variety of changes in our operations in our quest to boost energy efficiency and the proportion of waste that can be diverted from landfill through composting, reuse, waste-to-energy, and recycling options. For full details on our work to address environmental impacts, see our most recent Sustainability Report

2020 Target: Achieve zero waste-to-landfill at our owned and operated manufacturing and distribution facilities.

Fiscal 2016 progress


Manufacturing waste diversion rate
(up from 88% in 2015).

Efficient Office Space

We look to Leadership in Energy & Environmental Design (LEED®) as one way to address the environmental impact of our office spaces. We currently have six LEED®-certified facilities, including the new office space we opened in Burlington, Mass., in 2014.

The Burlington, Mass. complex features a green roof, a rainwater harvesting system, low-flow plumbing fixtures, LED lighting, and recycled materials. The 524.5-kilowatt solar array on the roof generates renewable energy that we sell
to the energy grid.